Links to other agencies

Local Contacts:

Referrals for refuge spaces and floating support now go through the Birmingham City Council Gateway referral process.
The Birmingham Gateway: (0121) 675 4249

The Gateway is open between Monday – Friday 8.45am – 5.15pm to undertake assessments and provide advice on supported housing options.

Women fleeing domestic violence can speak to a female advisor by selection Option 1.

The following agencies are part of the Gateway Process:

Ashram, Birmingham & Solihull Women’s Aid, Birmingham Crisis Centre, Gilgal, Shelter, The Salvation Army, Trident Reach. You can state your preference to which organisation you would like to receive support from.

Birmingham & Solihull Women’s Aid helpline – 0808 800 0028
Women’s Aid provide daily drop-ins around Birmingham sees website for more details

If you are in immediate danger please call 999

Birmingham Rape and Sexual Violence Project (RSVP)

Helpline, counselling, support and advocacy
Telephone: 0121 643 0301
Telephone helpline: 0121 643 4136
Specialist sexual violence counselling to survivors and their supporters.
Independent sexual violence advocates (ISVA) who provide advice and practical support to adults and children going through, or considering going through, the criminal justice system.
Social groups
Telephone helpline

Birmingham LGBT Centre

Birmingham LGBT are now delivering independent domestic violence advocacy and support for LGBT people in Birmingham. If you or someone you know would like to access support in relation to domestic violence then please contact Anna on 0121 643 0821. For more information you can also email:


Freephone 24 Hour National Domestic Violence Helpline
0808 2000 247
run in partnership between National Women’s Aid and Refuge.

National Centre for Domestic Violence (NCDV):
0844 8044 999
Text: NCDV to 60777 and we will call back
Freephone: 0800 970 2070
Hard of hearing: NCDV offers a mini com service  0800 9702070
The NCDV service is free, fast and user-friendly, usually helping you obtain an emergency injunction within 24 hours from when you first contact us. The stages described below provide an outline of our usual procedure.

Women’s Aid website for children and young people:
The Hideout:
This website has information, activities, a quiz and stories of children living with domestic violence.

Paladin – National Stalking Advocacy Service CIC
0207 840 8960

National Stalking Helpline
0808 802 0300

Forced Marriage Unit
For those at risk of forced marriage
0207 008 0151

NSPCC – If you’re worried about a child or are looking for information and resources contact the NSPCC Helpline on 0808 500 8000.

Childline – If you’re a child looking for confidential help call 0800 1111

Broken Rainbow UK the LGBT Domestic Violence Charity
Support for lesbian, gay, bisexual and transgender (LGBT) people experiencing domestic violence.
0300 999 5428
The National LGBT Domestic Violence Helpline provides confidential support to all members of the LGBT communities, their family, friends, and agencies supporting them. The helpline is run by trained LGBT people and provides a space where you can talk through what is going on, and explore your options.

Respect Phoneline:
Confidential helpline offering advice, information and support to help you stop being violent and abusive to your partner
A confidential and anonymous helpline for anyone concerned about their violence and/or abuse towards a partner or ex-partner.
Call freephone
0808 802 4040
Monday-Friday 9am-5pm or email

Men’s Advice Line
0808 801 0327 or email
The Men’s Advice Line provides a range of services aimed primarily at men experiencing domestic abuse from their partner.

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